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Automated Banking and Direct Payment: 10 Tips on Security

1. Your ABM / Debit card is the key to your account(s). It is for your personal use only. Keep your card in a safe place and never "lend" it to anyone, including friends and family members.

2. Conducting an ABM or debit transaction requires both your access card and the corresponding Personal Identification Number (PIN). Protect your PIN, it is your electronic signature. Don't write it down - memorize it!

3. If you are selecting a PIN, always avoid the obvious (eg. Your name, your telephone number, your date of birth, etc.)

4. Never disclose your PIN to anyone. No one from a financial institution, the police or a merchant will ever ask for your PIN. You are the only person who should know it.

5. Always conduct your ABM transactions when and where you feel most secure. If you are uncomfortable about using the machine for any reason, do it later or go to another location.

6. To ensure privacy when conducting an ABM or debit transaction, use your hand or body as a shield to prevent others from observing you entering your PIN.

7. After completing an ABM or debit transaction remember to take your card and, if provided, your transaction record.

8. When making a withdrawl from an ABM, count the cash received and put it away immediately.

9. If your card is lost, stolen or is retained by an ABM, notify your financial institution immediately. Most institutions offer 1-800 telephone numbers and / or 24-hour services for lost or stolen cards.

10. Robbery rarely occurs at ABMs, but if it should happen, remember that your safety comes first. Always report the incident to the police and to your financial institution.

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